Shipping policy

Last updated: May 2026

We carefully package every order to ensure it arrives safely and beautifully.

Business Information

Aquamarina Ltd
7 Bell Yard
London
WC2A 2JR
United Kingdom

Company Number: 12473864
Email: info@aquamarinabeauty.com

Processing Times

Orders are typically processed within 1-3 business days.

Processing times may be slightly longer during busy periods, product launches, promotions, or public holidays.

Orders are processed Monday to Friday, excluding UK bank holidays.

UK Delivery

UK delivery usually takes approximately 2-5 business days depending on the selected delivery service.

Delivery times are estimates only and are not guaranteed.

Shipping Confirmation & Tracking

Once your order has been dispatched, you may receive a shipping confirmation email with tracking details where applicable.

Incorrect Shipping Information

Please ensure all delivery information is entered correctly at checkout.

Aquamarina Ltd cannot be held responsible for delays, failed deliveries, or lost parcels resulting from incorrect address information provided by the customer.

Lost, Delayed, or Damaged Parcels

If your parcel is delayed, lost, or arrives damaged, please contact us at info@aquamarinabeauty.com and we will work with the courier to resolve the issue as quickly as possible.

Aquamarina Ltd is not responsible for delays caused by postal services, weather conditions, or circumstances outside our control.